§ 1 PRELIMINARY PROVISIONS The online store operating at klingbeindrums.com is owned by Krzysztof Klingbein, NIP 8393214238, REGON 384782500, Paderewskiego 14/5 – 76-200 Slupsk – Poland. These Regulations are directed both to Consumers and Entrepreneurs using the Store and define the rules of using the online Store and the rules and procedure for concluding Distance Sales Agreements with the Customer through the Store.

§ 2 DEFINITIONS Consumer – a natural person entering into an agreement with the Seller within the Store, the subject of which is not directly related to their business or professional activity. Seller – Krzysztof Klingbein, NIP 8393214238, REGON 384782500, Paderewskiego 14/5 – 76-200 Slupsk – Poland. Customer – any entity making purchases through the Store. Entrepreneur – a natural person, legal person, or organizational unit without legal personality, to whom the law grants legal capacity, conducting business activity in their own name, who uses the Store. Store – the online store run by the Seller at klingbeindrums.com. Distance Agreement – an agreement concluded with the Customer as part of an organized system of concluding distance agreements (within the Store), without the simultaneous physical presence of the parties, using exclusively one or more means of distance communication until the conclusion of the agreement. Regulations – these Store regulations. Order – the Customer’s declaration of will made via the Order Form and aimed directly at concluding a Product or Products Sales Agreement with the Seller. Account – the customer account in the Store, where the data provided by the Customer and information about Orders placed by them in the Store are collected. Registration Form – a form available in the Store, enabling the creation of an Account. Order Form – an interactive form available in the Store that allows placing an Order, in particular by adding Products to the Cart and specifying the terms of the Sales Agreement, including the method of delivery and payment. Cart – a part of the Store’s software where the Products selected for purchase by the Customer are visible, and there is also the possibility to determine and modify the Order data, in particular, the quantity of products. Product – a movable item/service available in the Store that is the subject of a Sales Agreement between the Customer and the Seller. Sales Agreement – a sales agreement for a Product concluded or entered into between the Customer and the Seller via the online Store. The Sales Agreement is also understood as – according to the characteristics of the Product – a service agreement and a work agreement.

§ 3 CONTACT WITH THE STORE Seller’s address: Krzysztof Klingbein, NIP 8393214238, REGON 384782500, Paderewskiego 14/5 – 76-200 Slupsk – Poland Seller’s email address: krzysztofklingbeindrums@gmail.com Seller’s phone number: +48695910616 The Customer may communicate with the Seller using the addresses and phone numbers provided in this paragraph. The Customer may communicate with the Seller by phone from 9:00 AM – 6:00 PM.

§ 4 OFFERED DELIVERY AND PAYMENT METHODS

1. The Customer will receive access to the digital product after the payment. The digital product will be sent within 24 hours via E-Mail to the customer.
2. The Customer can use the following payment methods: a. PayPal, b. Payment by bank transfer to the Seller’s account, c. Payment by credit card upon collection in accordance with § 8 point 1c Terms of Conditions.
3. There are no additional delivery costs.

§ 5 RIGHT OF WITHDRAWAL

1. The Consumer may withdraw from the Sales Agreement within 14 days without giving any reason.
2. The period specified in paragraph 1 begins with the delivery of the Product to the Consumer or a person indicated by them other than the carrier.
3. In the case of an Agreement which involves multiple Products that are delivered separately, in batches, or in parts, the period specified in paragraph 1 runs from the delivery of the last item, batch, or part.
4. The Consumer may withdraw from the Agreement by submitting to the Seller a statement of withdrawal from the Agreement. To meet the withdrawal deadline, it is sufficient for the Consumer to send the statement before the withdrawal period expires.
5. The statement may be sent by email by sending the statement to the Seller’s email address or by submitting the statement on the Seller’s website – the Seller’s contact details are specified in § 3 Terms of Conditions. The statement may also be submitted using the form template whose sample is included as Annex 1 to these Regulations and the Annex to the Act of 30 May 2014 on consumer rights, but it is not mandatory.
6. If the Consumer sends the statement electronically, the Seller will immediately send the Consumer a confirmation of receipt of the statement of withdrawal from the Agreement on a durable medium (by email) within 24 hours.
7. Consequences of withdrawal from the Agreement: a. In the case of withdrawal from a Distance Agreement, the Agreement is considered null and void. b. In the case of withdrawal from the Agreement, the Seller returns to the Consumer immediately, no later than within 14 days from the date of receipt of the Consumer’s statement of withdrawal from the Agreement, all payments made by them, including the costs of delivering the item, except for the additional costs resulting from the Consumer’s chosen delivery method other than the cheapest usual delivery method offered by the Seller. c. The Seller will return the payment using the same method of payment that the Consumer used unless the Consumer has expressly agreed to a different method of return that does not involve any costs for them. 
8. If, due to the nature of the Product, it cannot be sent back by regular mail, information about this and the cost of returning the Product will be included in the Product description in the Store.
9. The right to withdraw from a distance agreement is not granted to the Consumer in relation to the Agreement: a. where the subject of the service is a non-prefabricated item, manufactured according to the Consumer’s specifications, or serving to satisfy their individual needs, b. where the subject of the service is an item delivered in a sealed package, which, after opening the package, cannot be returned due to health protection or hygiene reasons, if the package was opened after delivery, c. where the subject of the service is an item that after delivery, due to its nature, becomes inseparably connected with other items, d. where the subject of the service are alcoholic beverages, whose price was agreed upon at the conclusion of the Sales Agreement, and whose delivery can only take place after 30 days and whose value depends on market fluctuations over which the Seller has no control, e. where the subject of the service are sound or visual recordings or computer software delivered in a sealed package if the package was opened after delivery, f. for delivering newspapers, periodicals, or magazines, with the exception of subscription agreements, g. for delivering digital content that is not stored on a tangible medium if the performance began with the Consumer’s express consent before the deadline for withdrawal from the Agreement and after informing the Seller about the loss of the right to withdraw from the Agreement.

§ 6 COMPLAINT AND WARRANTY

1. The Sales Agreement covers new Products.
2. The Seller is obliged to provide the Customer with a product free from defects.
3. In the event of a defect in the Product purchased from the Seller, the Customer has the right to make a complaint based on the provisions of the Civil Code on warranty.
4. The complaint should be submitted in writing or electronically to the Seller’s addresses provided in these Regulations.
5. It is recommended that the complaint include a brief description of the defect, circumstances (including date) of its occurrence, data of the Customer submitting the complaint, and the Customer’s request in connection with the defect of the Product.
6. The Seller will address the complaint immediately, no later than within 14 days, and if they do not do so within this period, it is considered that the Customer’s request was considered justified.
7. Products sent back as part of the complaint procedure should be sent to the address specified in § 3 of these Terms of Conditions.

Appendix No. 1 to the Regulations Template withdrawal form (This form should be completed and returned only if you wish to withdraw from the agreement)

• Addressee:
• I/We() hereby inform() about my/our withdrawal from the sales contract for the following items(*)
• Date of conclusion of the agreement()/receipt()
• Name of the consumer(s)
• Address of the consumer(s)
• Date (*) Delete as appropriate.